Refund policy
Thank you for shopping with YoungMonk. If you are not entirely satisfied with your purchase, we are here to help. Please review our return and refund policy below.
1. Returns
We accept returns under the following conditions:
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Eligibility: Items can be returned within 7 days of the delivery date.
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Condition of Items: The product must be unused, unopened, and in its original packaging.
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Non-returnable Items: Perishable goods, such as beverages, are non-returnable once opened or damaged. We cannot accept returns for such items unless they are defective.
2. Refunds
To be eligible for a refund, your item must meet the following requirements:
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The item must be returned in its original, unused, and unopened condition.
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Refunds will be issued to the original payment method within [7–10] business days after the return has been processed.
3. Process for Returns
To initiate a return:
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Contact our customer support team at <support@youngmonkbeverages.in>
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Provide your order number and details of the product you wish to return.
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We will provide you with return instructions, including a return shipping address.
4. Shipping Costs
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If the return is due to a defect, we will cover the return shipping costs.
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If the return is not due to a defect (e.g., change of mind), you will be responsible for the return shipping costs.
5. Damaged or Defective Items
If your product arrives damaged or defective, please contact us immediately at <support@youngmonkbeverages.in>. We will arrange a return or replacement, and the return shipping costs will be covered by us..
6. Exchanges
We currently do not offer exchanges. If you would like a different product, please return the original item for a refund and place a new order.
7. Contact Us
For any questions about returns, refunds, or exchanges, please contact our customer support team at: support@youngmonkbeverages.in